Contact Us
We are more than happy to support you in any way we can. Contact Us at support@lumosprojector.com and our team of dedicated customer service staff will tend to all your questions!
For order arrival inquiries, please note the arrival timings:
For order arrival inquiries, please note the arrival timings:
Order #1001-#1050: Delivered!
Order #1051-#1169: Delivered!
Order #1170-#1418: Delivered!
Order #1419-#1540: Delivered! (For Orders with stands, it will be 22nd-25th July)
Order #1541-2196+: 22nd-25th July
Order >#2197: Late July to Early Aug
We are trying to expedite the shipping and supply amidst such tough times of supply chain disruptions. We will try to secure the shipments as early as possible but that is the ETA. Seek for your kind understanding.
If the batch of your order has been pushed back to the next, we are deeply sorry for it. It is because there is a delay in our production facility securing parts needed for the projector (due to a worldwide industry shortage that is caused by a surge for in-home electronics demand for projectors and other related electronics products). That is why, there was a delay in the ETA and we sincerely apologize.
For PayNow confirmation, please allow us up to 24 hours for our finance team to confirm the payment. We will send you a confirmation email. Please check it in your inbox/spam/junk folder.